Shipping policy

Free Shipping on Orders £30+

Enjoy free tracked shipping to the United Kingdom and United States on orders of £30 or more. The offer is applied automatically at checkout — no code needed.

Qualifying spend is based on your product subtotal after discounts, excluding shipping and taxes. For orders placed in another currency, the £30 minimum is converted to your checkout currency. Standard shipping charges apply to orders below the threshold and are shown at checkout.

Order Processing

Orders are prepared for dispatch after payment is confirmed. You will receive a shipping confirmation email once your bracelet is on its way.

Available shipping destinations and charges are shown at checkout. If you need your order for a specific date, email info@forgdjewellery.com before ordering.

Delivery Times

Where delivery is available at checkout, the following estimated transit times apply after dispatch:

United Kingdom

  • 3-7 Business Days

United States

  • 5-10 Business Days

Australia

  • 5-10 Business Days

Canada

  • 5-10 Business Days

Europe

  • 5-10 Business Days

Please note that delivery estimates are provided as a guide and may vary due to customs processing, courier delays, weather conditions, or periods of exceptionally high demand.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information (where available).

Please allow up to 48 hours for tracking updates to appear after receiving your dispatch confirmation.

Incorrect Shipping Information

Customers are responsible for ensuring that shipping information is entered correctly at checkout.

Forgd cannot be held responsible for delays, lost parcels, or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. Any such charges are the responsibility of the customer.

Lost or Delayed Shipments

While we work closely with our shipping partners to ensure timely delivery, delays can occasionally occur that are outside of our control.

If your order has not arrived by the end of its estimated delivery window, email info@forgdjewellery.com with your order number so we can investigate.

Questions?

If you have any questions regarding your order, email info@forgdjewellery.com and include your order number so we can assist you.